Repair Services
eNGN can help you manage the time and cost ratio of service management by minimizing repair and loss of instrument availability. Disruption to your production can have a significant impact on your business. Our service will assist you to develop the repair plan you need based on the criticality of your equipment, location and budget. A service plan ensures you have no unnecessary charges, and the equipment is repaired with appropriate updates.

Working directly to the brands we represent, we can provide our customers the highest level of service quality to support their business, with on-line tools, maintenance records and factory designed parts.

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eNGN offers three different levels of service during the Standard Service Period to optimize your budget and instrument uptime needs

1
Multi-vendor solutions

Simplify management of calibration and repair service for all your test and measurement instruments—regardless of manufacturer brand—with a custom solution from the industry’s largest OEM global service network.

2
Service plans

Standard service center agreements provide fast turn-around at a fixed budget and protect your equipment through its lifecycle.

3
Single-event service

Single repair or calibration events and auxiliary support and tools to assist self maintained instruments.

For what

We provide technology based repairs from professionally trained technicians to assure:

• Original Parts
• Professional Repair
• Quality
• Guaranty of services

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Lower cost of ownership

We provide technology based repairs from professionally trained technicians every time to minimize the negative relationship between equipment availability and cost.

Trust in relationships

Relationships are based on trust and integrity to execute the services committed to you. Our brands’ repair services takes worries away from you. That is a business relationship that you can trust and rely on.

Quality

Unlike with TPSPs, Original brands have the resources and consistent management processes to provide the highest level of service quality to support your business, with on-line tools, maintenance records and factory designed parts.

BENEFITS

Lower cost of ownership

We provide technology based repairs from professionally trained technicians every time to minimize the negative relationship between equipment availability and cost.

Proper diagnostic tools and replacement parts

Streamline repair with fast diagnostic service and direct access to genuine parts from each manufacturer.

Automated verification

Get equipment repaired right the first time and back to work sooner.

Valuable extras

Includes cleaning, lubrication and the latest service notes and firmware updates that help reduce equipment failures and out-of-tolerance conditions.