Managed services
If you do not have the time or resources, eNGN/Ayscom can run your measurement, monitoring and supervision systems through managed services. The content of these managed services is customizable to your needs.
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BENEFITS

STAY FOCUSED ON YOUR BUSSINESS

Leave running your tools in our hands; you can focus on your business strategy.

MINIMIZE COST

eNGN/Ayscom can take responsibility for these tasks, performing them to a high quality and at a limited and predictable cost.

OPTIMIZE

We work to optimize the resources available and get the most out of your system. Take advantage of our knowledge, acquired in our work with many customers.

ACCELERATE COMMISSIONING

Reduce deployment, integration, training and procedures generation times.

ADAPT TO YOUR NEEDS

We can define a service scope to cover the exact set of activities that you need. Moreover, thanks to the experience gained during years in the industry, we can work with any manufacturer.

Network monitoring, reporting and quality services

Generation of the metrics appropriate to your needs

Incident analysis, detection of bottlenecks, impact reports, etc.

Operational monitoring of network quality

Customization of reports and dashboards

Management of SLAs with third parties or customers

Management Services

OPERATION AND MAINTENANCE OF YOUR PLATFORM

Administration

Documentation and change co7ntrol

Monitoring and maintenance

LOGISTICS

Transport and mobility

Storage

Inventories

PROJECTS

Deployment

Project Management

Integrations with other platforms

Configuration and tuning

ASSESSMENT AND TRAINING

Training-on-the-job

Optimization of available resources

Selection of new tools

How we do it

eNGN/Ayscom’s professionals have received extensive training in networks and monitoring systems and have years of experience working closely with customers. The team has specialists in different business areas and types of network to be monitored.

DEDICATED RESOURCES

When you need a service to be performed by someone who is integrated into your team and who becomes an expert in your business.

Improve the effectiveness of services by aligning them with your internal processes.

POOLED RESOURCES

When you need service tasks to be performed, but do not require a constant and close interaction with specific resources.

Autonomous performance of tasks, achieving maximum cost efficiency.

MIXED MODE

Some of the services are provided through a team pool and some by dedicated resources who know your business and are part of your team.

Take advantage of the features of each model to suit your different types of activity.

The previous models may be performed as “remote management” or our consultants can travel to your facilities.

Remember, if you do not have a platform, eNGN/Ayscom can complement all the previous managed services with a wide range of equipment adapted to your needs.

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