KeysightCare portfolio has been optimized with two new support plans!
KeysightCare Enhanced and KeysightCare Assured remain the primary support plans for KeysightCare and are a great fit for optimal investment protection.
But to fulfill every customer’s need, Keysight has launched two new plans.
KeysightCare Calibration
Even when budgets are very tight, calibration is a must-have requirement for instrument compliance. So, KeysightCare Calibration is a great choice to benefit from periodic Keysight-certified accuracy, uptime, and schedule predictability through committed turnaround times, while having priority access to technical experts.
Benefits:
- KeysightCare Technical Support
- Technical support response within 4 business hours
- Keysight-certified calibration coverage
- ≤ 5-day instrument calibration turnaround time
- Firmware update notifications
KeysightCare Warranty Plus
KeysightCare Warranty Plus goes beyond standard warranty by prioritizing repair service and having committed access to technical experts. This new plan offers prioritized repair for specific instruments with longer turnaround times.
Benefits:
- Access to the Keysight Support Portal
- Access to the Keysight Knowledge Center
- Technical support response in ≤ 2 business days